SHIPPING INFORMATION
Shipping rates updated on 1/19/2008 - We still refuse to increase our USPS rates! UPS costs and fuel charges have increased dramatically. We still can offer competitive rates on all UPS ground and expedited packages.
GENERAL INFORMATION
Not only are our prices for strings, books, accessories, etc. competitive with those of much larger companies, but we pride ourselves on the speed with which we process orders. If received before 12 p.m. EST on a weekday, merchandise in stock (excepting instruments) will normally be shipped out that same day, or the next business day at the latest. We now ship most orders with Priority Mail. This service is trackable and in most cases faster than UPS ground (also much cheaper!).
RUSH SHIPPING
In an effort to give all of our customers the best possible rush shipping rates, items with special rates will are calculated based on the state or "ZONE" we are shipping to. Please use the chart below to determine which "ZONE" your state is in. Shipping rates will be displayed on your order at checkout. Please note that UPS does not deliver on Saturday or Sunday; a UPS Next Day Air order placed on Friday will arrive on Monday, and a 2nd Day Air order placed on Friday will arrive on Tuesday.
ZONE 1:
CT:DE:DC:MA:ME:MD:NH:NJ:NY:OH:PA:RI:VA:VT:WV
ZONE 2: AL:AZ:AR:CA:CO:FL:GA:ID:IL:IN:IA:KS:KY:LA:MI:MN:MS:MO:MT:NC:ND:NE:NV:NM:
OK:OR:TN:TX:UT:WA:WI:WY
Note: customers in Alaska or Hawaii must request shipping quotes at checkout.
Remember, JSI Renters have special shipping rates for some instruments.
ORDER AMOUNT | STRINGS ONLY | CASES | INSTRUMENT STANDS
INSTRUMENT AND BOW TRIALS
Timing: Small goods normally go out the same day (if received by 12 p.m. EST) or the next day (received after 12 p.m. EST) and will arrive one or two days later (if in the Northeast U.S. - Texas, California, etc. take approx. 5 days). Violins/Violas take approximately one week to arrive; cellos approximately ten days.
Please call or email us if you have questions: (800) 359-9351.
RENTER SHIPPING INFORMATION
Instruments usually go out within five business days even during our busy season in autumn, though we do our best to ship them sooner. All orders within the continental US are shipped UPS unless otherwise requested. The charge for shipping a bow is $10.00, a violin or viola is $17.00, and a cello (all sizes) is $40.00 to ZONE 1 and $55.00 to ZONE 2.. Those needing specific information about any aspect of shipping are welcome to phone us at (800) 359-9351